Great team. Great service!!
The staff was Efficient and friendly. The wait time was within reason and facility was clean. I did not buy the car here but it is the closest dealer to me fr service
Very friendly staff - everyone I ran into was so pleasant. I came in for a simple oil change and it was completed very quickly.
Summer and her team were excellent in repairing our vehicle and she keeping me informed of the progress of the repairs.
I did not purchase a vehicle here because my husband and I decided to keep our paid off Tiguan for a little while longer while we build some credit and save some more money for more of a down payment. We were in here a few months ago looking around and the managers and sales staff at the time were so pushy! We couldn't ask questions about payments or about the cars without feeling pressured to buy. They even made up fake competition to try and force us to take a crappy deal. NICE TRY! Well a friend of mine referred me to the new managers Dave and I think John? We are a military family and being retired military himself he took especially good care of us and took great notice in our needs. I was reluctant at first but they were so nice! I met with a couple of really helpful and insightful sales reps whose names were Taylor and Shanna (GO SEE THEM!!!) and they introduced me to the managers at the beginning of the process. If one of them got busy the other was always there to make sure we were taken care of. The managers kept it short and sweet and ensured me they were here to make it an easy process for my husband and I. We got to look at the VW Atlas inside and out and we were given a rough estimate of some monthly payments based on different down payments and a rough APR. We weren't forced to test drive or give out our information or social security #, weren't lied to about fake competition or anything like that... this place is really turning around for the better! For the first time in a long time Volkswagen of Tacoma doesn't have crappy management! woohoo!!! p.s. I don't write reviews, they asked me to the last couple of times I was there and I refused, but y'all deserved it this time!
Price of the car, friendly staff. I am happy with my purchase. I would recommend Larson VW to experienced buyers.
The customer service is superb. I know that this is a business, and the employees are professional and also friendly and accommodating.
My car needed oil changed, and I was able to get an early appointment which was very much appreciated. Very happy with the service and the courtesy of the service personnel.
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