Customer Testimonials

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Cars Jan 11, 2019
 

The staff are friendly and worked hard to get get me the best deal. However, the buying process was terrible. It took five hours split between two days to get the car sold. That definitely needs to change. The dealership is clean and well kept. John was informative and patient. If he didn’t know the answer he stepped away to find out and didn’t try to BS me.

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DealerRater Jan 9, 2019
 

I was assisted by Deisy@Volkswagen of Tacoma. Her customer service and care for the service she provided was above and beyond. She was very knowledgeable about the services my car needed and carefully explained everything. Keep up the great work!!! I so appreciate you!

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Cars Jan 7, 2019
 

The ease of working with the sales and financing staff. I appreciated that they were willing to look for the the vehicle I wanted. There was only one Moss Green Tiguan at the dealership and they took the time to find another one for me and had it brought there the same day.

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Google Jan 7, 2019
 

The ease of working with the sales and financing staff. I appreciated that they were willing to look for the the vehicle I wanted. There was only one Moss Green Tiguan at the dealership and they took the time to find another one for me and had it brought there the same day.

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Google Jan 7, 2019
 

We have bought our last two vehicles at Chevy and this time when we were thinking we might need another car for running around a friend referred us to John F at Volkswagen. Well I’m so glad we went John was amazing and literally gave us all of his time and attention to meet our needs and give us all the options we were looking for. When we are fully ready to get our commuter I know we will be back to buy from John!! We loved that he wasn’t pushy and he took his time to answer ALL our many questions!!!

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Cars Jan 4, 2019
 

I been going to your dealership for years I also bought 3 golf/gti’s there. It’s always very professional, fast and very pleasant I will recommend your dealership.

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Google Jan 3, 2019
 

John F was awesome. He wasn’t pushy at all. We were looking for a TDI and he assisted us in driving 3 different ones so we could be sure of the RIGHT one. We ended up liking a Golf the most and couldn’t be happier with our experience, not only with John, but with the whole dealership!

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Google Jan 3, 2019
 
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Cars Jan 3, 2019
 

Jennifer Lake in internet sales was the only salesperson out of the 5 dealerships I visited that didn't try to BS me about the car I was looking for. She was friendly, professional and very helpful when I had questions and when my decision came down to 2 cars (one from Kirkland VW) she was the deciding factor. My wife and I were also thrilled with Troy Coachman in the finance department. We usually just tell the finance person to shut up and let us sign our papers, but we really liked spending the time with him. Having anything good to say about the closer is a big thing for us and he deserves it.

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Cars Jan 2, 2019
 

Everyone very helpful and friendly. Very helpful in explaining everything and how it operates. There was no pressuring me to purchase the automobile at all.

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